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Selected Consulting and Training Services
Quality Management System – Engineering and Management
QMS Engineering: development, implementation of an audible QMS. Preparation for ISO 9001certification.
Strategic planning incl. establishing timeline, assessing relevant training needs.
Gap analysis based on audits and reviews, and corrective action, including
Process / document corrective actions, training of personnel / management, change effectiveness verification.
Implementing a document structure.
Document development and writing including quality manual, procedures / instructions, plans.
Instituting documents and quality records controls / configuration control.
Site preparation for the certification audit.
Quality System Management
Overall management of all QC, QA and quality improvement activities to provide ongoing assurance of
Effective QMS engineering and certification processes.
Configuration / design change management including baseline documentation system.
Assurance of supplier quality and effectiveness of materials management.
Customer relations: Identifying customer needs for quality oriented assistance; develop responsive plans.
Establishing procedures for maintaining high standards of reliability and quality.
Assurance that all activities necessary to design, develop, and implement a product or service.
Are effective and efficient with respect to the system and its performance.
Covering quality control, quality assurance and quality improvement (product, process, people based).
Implementation of Statistical Process Control (
Development and implementation of QC / QA programs, including
Manufacturing data system adequate to report defects and yields.
QA failure analysis system, and a database for device selection.
Defect prevention program.
Corrective action programs.
Quality system audit program and quality information feedback.
Yield control program.
Quality cost program.
Quality information system spanning the spectrum of functional departments with emphasis on fitness for use, incl. product design test, process, final inspection, field performance data, product and systems audit results.
Consulting assistance to senior management and QMS related training services, including
Analyze cost of poor quality; and identify major areas for improvement.
Stimulate creation of companywide approaches to quality improvement.
Analysis of chronic quality problems, reliability analysis, data collection and analysis.
Design and conduct training courses in various quality-oriented skills and tools / all functions, all levels.
Providing for continuously measuring and monitoring customer product quality satisfaction, including
Adequate level of inspection and testing as a basis for immediate corrective action.
Conduct QMS related surveys regarding questions such as:
Has an estimate been made about the cost of poor quality.
Is there an effective system for having early warnings of potential quality problems.
See also: “Acting in advisory / training capacities” at end of relevant sector in Page “Expertises Detailed”
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